1. Introduction
Welcome to Tierra Tourism. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any bookings or using our services.
2. Use of the Website
- The content on this website is for informational purposes only and is subject to change without notice.
- Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.
- You are responsible for ensuring that all details provided by you are accurate and up-to-date.
3. Booking and Payments
- All bookings are subject to availability and confirmation.
- Full payment is required to secure your booking. Failure to complete payment may result in the cancellation of your booking.
- Prices listed on the website are subject to change without notice.
4. Cancellation and Refund Policy
- Cancellation requests must be submitted in writing. Refunds, if applicable, will be processed as per our cancellation policy.
- Refunds may take up to 30 days to process, depending on the payment method used.
- No refunds will be provided for services not used or partially used.
5. Travel Documentation
- Customers are responsible for ensuring they have valid passports, visas, and other travel-related documents.
- Tierra Tourism is not liable for any delays, fines, or issues arising from invalid or incomplete documentation.
6. Limitation of Liability
- Tierra Tourism is not liable for any loss, damage, injury, or inconvenience caused during the trip, including those resulting from third-party service providers.
- We are not responsible for delays, cancellations, or changes caused by unforeseen circumstances such as weather, strikes, or government actions.
7. Changes to Bookings
- Changes to bookings are subject to availability and may incur additional charges.
- Any changes requested must be submitted in writing and are not guaranteed.
8. Privacy Policy
- Your personal data is collected and used in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in the policy.
9. Intellectual Property
- All content on this website, including text, graphics, and logos, is the property of Tierra Tourism. Any reproduction or redistribution without our prior written consent is prohibited.
10. Governing Law
- These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of UAE courts.
11. Amendments
- Tierra Tourism reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
For any queries or concerns, please contact us at dubai@tierra-tourism.com.